Supporter Surveys
efeedback have supported a variety of Not for Profit organisations with online research projects, designed to better understand supporter needs and interests.
Our online surveys, inviting supporters to participate via email, or through a pop up link on a web site are a cost effective alternative to mass mailings or telephone surveys. We are experienced in designing research studies, ensuring that the information we collect is fit for purpose, by supporting our clients with every phase of the project from questionnaire design through to reporting.
National Theatre – Supporter Satisfaction Research
efeedback produced an innovative email based research programme that invited visitors to the National Theatre’s website to score the performance of the services currently provided online, as well as those services which could potentially be provided. The results of this research have allowed the National Theatre to better understand how to communicate with its supporters.
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